Shipping policy

Shipping Policy

MafeMato currently ships to addresses within the United States.

Free Shipping

We offer free standard shipping on all orders within the United States, with no minimum purchase required.

Free shipping applies to all eligible products, including sale items and products marked Final Sale.

Final Sale items remain subject to the terms stated in our Return & Refund Policy.

Order Processing

Orders are typically processed and dispatched within 2–3 business days after the order is placed.

Orders placed on weekends or U.S. public holidays will begin processing on the next business day. Business days do not include weekends or public holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Most U.S. orders ship via USPS. We may use another carrier when appropriate for the destination or shipment.

Estimated Delivery

After your order has been shipped, standard delivery within the United States typically takes approximately 5–7 business days.

Delivery times are estimates and are not guaranteed. Weather conditions, carrier delays, holidays, high order volumes, and other circumstances outside our control may affect delivery times.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before placing your order.

If you notice an error in your shipping address, please contact us as soon as possible at contact@arteinacti.com.

We cannot guarantee that an address can be changed once an order has entered processing or has already shipped.

MafeMato is not responsible for orders delivered to an incorrect address provided by the customer.

Order Tracking

Tracking information will be sent by email once your order has shipped.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

If your tracking information has not updated for several business days, please contact us at contact@arteinacti.com.

Delayed, Lost, or Missing Packages

If your order has not arrived within the estimated delivery period, please first review the tracking information and check with household members, neighbors, or your local carrier.

If you are still unable to locate your package, please contact us at contact@arteinacti.com with your order number. We will assist you in reviewing the shipment and contacting the carrier when appropriate.

Orders marked as delivered by the carrier will be reviewed individually. MafeMato is not responsible for packages lost or stolen after confirmed delivery, but we will make reasonable efforts to assist.